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6kbdb collects and uses your information to keep your wallet activity, transaction records and account access working correctly. This policy explains what we collect, why we collect it, and what choices you have — with access depending on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your contact details, login credentials and the payment method you connect, whether that is bKash, Rocket or Upay. We also collect records of transactions you initiate: deposit amounts, withdrawal requests and the wallet addresses tied to those actions. This data is used to process your requests, verify your account identity and maintain an accurate transaction history you can review at any time from your account page. We do not sell your personal information to third parties. Data shared with payment processors like bKash or Rocket is limited to what those services need to complete your transaction. We retain account records for as long as your account remains active and for a period after closure as required by applicable rules in the regions where we operate. Cookies and session data help us keep your account session secure and remember your preferences across visits. You can manage cookie settings through your browser. If you have questions about how a specific piece of your data is used, reach out through the support routes listed on this page.
Deposit and withdrawal records linked to your bKash wallet are stored securely and visible in your account transaction history. We share only the data bKash requires to process your request.
When you use Rocket to fund your account, we record the transaction reference and amount. This record stays in your account history and is not shared beyond what Rocket needs to complete the transfer.
Upay transactions are logged the same way as other wallet activity. You can review every Upay deposit or withdrawal from the transaction history section inside your account.
We use session cookies to keep your login secure and maintain your preferences. These are not used for advertising and can be cleared through your browser settings at any time.
This policy applies to information you provide directly to 6kbdb and data generated by your activity on our platform. It does not extend to third-party services you reach through links on our site, or to the privacy practices of payment processors you use. Access to this platform and the protections described here depend on your local law and eligible regions.
Data collected when you register, log in or update your account details falls fully within this policy. This includes your contact information, login history and any identity verification steps shown in your account.
All deposit and withdrawal records processed through your account — including bKash, Rocket and Upay activity — are covered. We hold these records and you can request a copy through our support channel.
Your browsing behaviour on our pages, including pages visited and session duration, is collected to improve site performance. This data is held internally and is not linked to your payment records.
Payment processors, external links and any service outside the 6kbdb platform operate under their own privacy terms. We are not responsible for how those services handle your data once a transaction leaves our system.
You have the right to review the personal data we hold on your account, ask us to correct anything that is inaccurate, and raise questions about how your information is being used. The most direct way to act on any of these rights is through your account settings page, where you can update contact details and review your transaction history without contacting support. For requests that go beyond what the account page allows — such as asking for a full data export or raising a concern about how a specific record was handled — our support team is the right route. We aim to respond to data-related requests through the same channels we use for account help. Availability of specific rights may depend on the region you access the platform from and the rules that apply there.
Open the transaction history section in your account to see every deposit and withdrawal we have on file, including the wallet method used and the date of each action.
Update your contact information directly from the account settings page. If a field cannot be edited there, contact support with the correction you need and we will handle it from our side.
If you want to know why a specific piece of your data was collected or how long we keep it, send your question through our support channel and we will give you a clear answer.
For any data request that requires action from our team — including account closure or a formal data query — reach out through the contact routes listed in the support section below.
If you have a question about this privacy policy, want to correct your account data or need to raise a concern, use the contact routes below. We handle data-related questions through the same support paths as account help. Availability depends on your region and local eligibility.
Open the chat widget from any page on the site to reach our support team directly. Use this route for quick questions about your account data or transaction records.
Send a detailed data request or privacy question to our support email address listed on the contact page. Include your account reference so we can locate your records quickly.
The help section inside your account covers common data and privacy questions. Check there first — many requests about transaction history and account details can be resolved without contacting support.
We take a straightforward approach to data security: collect only what is needed, store it with access controls in place, and give you clear routes to review or question it. Your account password is stored in hashed form and never visible to our team. Session tokens expire after inactivity to reduce the risk of unauthorised access. We review our data handling practices when our services change and update this policy accordingly.
We keep your account and transaction records for as long as your account is active and for a defined period after closure. The exact retention period depends on the rules applicable in your region.
We use functional cookies to maintain your login session and remember your preferences. We do not use advertising cookies. You can clear or block cookies through your browser settings at any time.
Passwords are stored using one-way hashing. Session tokens expire after a period of inactivity. If you notice any unexpected account activity, contact support immediately through the live chat route.
When we make material changes to this policy, we will note the update on this page. Continued use of your account after a change is posted means you have seen the updated terms.
These are the questions we hear most often about how we handle account data and what your options are.
We collect the contact details and credentials you provide during registration, along with records of your account activity — including deposits and withdrawals made through bKash, Rocket or Upay. We do not collect more than what is needed to run your account.
Yes. Your transaction history and account details are visible from inside your account. For a broader data export or a specific record you cannot find there, contact our support team and we will pull it for you.
We share data with payment processors like bKash and Rocket only to the extent needed to complete your transaction. We do not sell your personal information. Third-party services linked from our site operate under their own privacy terms.
Most contact details can be updated directly from your account settings page. If the field you need to change is not editable there, reach out through live chat or email support with the correction and your account reference.
We retain records for a period after account closure as required by the rules applicable in your region. The exact duration depends on local requirements. You can ask our support team for details specific to your situation.
Use the live chat on the site or send an email through the contact page. Include your account reference and a clear description of your concern. Data-related questions are handled through the same support routes as account help.